Mfundo khalidwe kasamalidwe. Mfundo kwa khalidwe kasamalidwe dongosolo ISO 9000

Mfundo khalidwe kasamalidwe kutanthauza chiphunzitso mwachidule, muli malangizo okhudza mankhwala chikhalidwe polojekiti. Iwo anayamba pa mlingo lonse, komanso kutumikira monga womuongola amalonda.

zoyamba za kasamalidwe khalidwe

kasamalidwe Quality ndi Lamulo mfundo lonse. Ndi mtundu wa ayamikira ndi malangizo kwa mamanijala amakampani mafakitale. Choncho, ali mfundo khalidwe kasamalidwe:

• bungwe lirilonse mu ntchito yake bwino kuganizira makasitomala, chifukwa mu kudalira ena pa iwo. kampani udzakhazikitsidwe kukwaniritsa zofuna za makasitomala, kotero muyenera zonse zofunika kuyambika. Makasitomala lathu lidzaonjezerapo kwambiri msika gawo komanso phindu ndi kukopa makasitomala atsopano.
• Mutu wa Utsogoleri lili mu choona kuti iye amene amakhazikitsa zolinga za opaleshoni ogwira ntchito ndi kulenga chikhalidwe zina zimene ogwira ntchito ntchito. mtsogoleri ayenera kwenikweni kutsogolera gulu awo kukwaniritsa zotsatira mkulu. Motero, ntchito m'madi- onse adzakhala coherent, mgwirizano ndi kulangiza.
• mtsogoleri aliyense ayenera kugaŵirako ena maudindo, komanso kuchita ogwira ntchito mu ndondomeko ya utsogoleri. Izi zimathandiza kuti awulule maluso awo obisika komanso azigwiritsa ntchito mokwanira zinthu zonse zilipo anthu. Ichi chimapereka zolinga zina za antchito ndi zimawathandiza kumva panokha udindo ntchito za bungwe.
• Ndondomeko njira mfundo zikutanthauza kuti ntchito za ogwira ntchito ayenera anazindikira ndi anakwanitsa monga njira. Pa nkhani imeneyi ayenera mooneka bwino zolowetsa ndi zotuluka, komanso malo wapakatikati. Izi zimathandiza kuti standardize njira yopanga, amene kenako kumabweretsa kuchepetsa kuzungulira.
• njira mwadongosolo kuti pa kayendetsedwe ka gulu. Izi zimathandiza kusintha ubale pakati m'madipatimenti munthu ndi njira. Chifukwa, mutu limapezeka kuganizira njira chinsinsi, osati kupopera chidwi ntchito yachiwiri. Motero, ntchito ya gulu amakhala khola.
• kusintha mosalekeza - ichi ndi cholinga chachikulu cha ogwira ntchito iliyonse kuti amafuna Mokhumbira. Zimenezi zimathandiza kuti ubwino poyerekeza ndi mabungwe ena kalikiliki kumsika.
• zochita zonse za kasamalidwe ogwira ntchito ayenera kumwedwa pa maziko a mfundo zopatsa cholinga m'chilengedwe. Choncho, kanthu adzakhala wachibadidwe ndi wolungama.
• Ubale ndi ogulitsa zikhazikitsidwe mawu ndi matanthauzo opindulitsa. Pamene kampani ndi chikhulupiriro mu zipangizo kugula yaiwisi kapena mankhwala theka-kusasanyiwa, akhoza kuchepetsa nthawi ndi chuma ndalama pansi pa ulamuliro. Komanso, ngati mgwirizano ndi wofunika view wokhazikika.

Choncho, tingathe kunena kuti mfundo khalidwe kasamalidwe Mwachitsanzo machitidwe a gulu pa abwino ndi. bwana akhoza kugwiritsa iwo kwathunthu kapena pang'ono.

ISO 9000

Amasokoneza ndi mautumiki ndi Lamulo pa mlingo lonse. Choncho zofunika kwa dongosolo lino zafotokozedwa mu mfundo mayiko ISO 9000. Kuyenera kudziŵika kuti litsatidwe chikalata ichi si nthawi zonse chitsimikizo cha high quality, chifukwa chimadaliranso zinthu zingapo. Komabe, amapereka wopanga digiri cha kudalirika. Komanso, Dziwani kuti mfundo kulengeza chikalata ichi, zikhoza kusintha, malingana ndi makhalidwe gulu la kumalo a ntchito.

9001 Quality Management System - ndi Baibulo akweza, cholinga lake ziziyenda ndi Quality Management System. Poyamba, timasintha maganizo a ogula ndi ogulitsa. Pa nthawi yomweyo ndi osachepera zofunika chikhalidwe, amene amalola kampani ntchito bwino mu msika. Kachitidwe amalola Ngopambana kuti formalize njira kwa eni.

Chitsimikizo cha machitidwe a kasamalidwe khalidwe amasonyeza mawu achikhazikitso, amene ayenera kutsatira kumalo a ntchito. Ndi maziko kofunika kuti amalola kuti kudziletsa ndi makhalidwe a mankhwala pa magawo onse a ulimi.

Chifukwa chitsimikizo

Chitsimikizo kachitidwe kasamalidwe khalidwe wochititsidwa kudziwa mfundo zotsatirazi:

• motsata ya katundu ndi ntchito zofunika za mabungwe mayiko;
• kudziwa mphamvu ya dongosolo khalidwe kasamalidwe ntchito ndi ogwira ntchito ya;
• kukhazikitsidwa kwa mfundo ndi malamulo, amene zogwirizana amasokoneza;
• kasamalidwe chikalata;
• mwatsatanetsatane za khalidwe njira kasamalidwe dongosolo.

Kupeza Kalata zogwirizana ndi yoyamba njira zotsatirazi:

• Losungidwa ndi kuyambirira review;
• kukonzekera ndi khalidwe la kasamalidwe kafukufuku khalidwe kumalo a ntchito;
• kutsiriza.

Kodi khalidwe la mankhwala

Njira potaya amasokoneza akhoza wachinsinsi motere:

• Mwa njira ya mderali:
  • Kuyeza - kumafuna kugwiritsa ntchito zida wapadera mwatsatanetsatane;
  • kulembetsa - kugwiritsa ntchito deta anachokera ku makina kapena basi ochuluka;
  • organoleptic - pamaziko a zambiri akamagwira poona akadzera mu mphamvu ya;
  • masamu - zochokera ntchito mitunduyi wapadera.
• Malinga ndi nkhani:
  • malipoti kuyigwiritsa ntchito - Traditional;
  • Katswiri - anakopeka gulu la akatswiri mu makampani ina;
  • Sociology - deta Akusonkhanitsa kudzera Kafukufuku.

The njira yofala ziyenera khalidwe la zotsatirazi:

• masiyanidwe - Akuti zizindikiro payekha, aliyense amene poyerekeza ndi muyezo;
• khalidwe - ndi gulu index, amene amaganizira mbali zonse mwakamodzi;
• njira wosanganiza Kumafuna ziyenera wonse wa osiyana makhalidwe kumasulidwa.

okwana kulamulira

Total khalidwe kasamalidwe - lingaliro kuti Chili zomwe atsopano m'munda wa kuchuluka kwa zokolola ntchito, komanso mfundo za kugwilizana ndi mfundo za mayiko. Kwa nthawi yoyamba mawu anayamba ndi Japanese kumbuyo mu m'ma 1960. njira zachokera zones za mfundo zisanu ndi zitatu zofunika.

zofunikira

Pa mabizinezi anaika patsogolo zotsatirazi zofunika khalidwe kasamalidwe:

• liwulo mndandanda wa ndondomeko zolimbana ndi iwo pamisinkhu zochita kupanga;
• njira yonse ulamuliro khalidwe ziyenela kuchitidwa mu ndondomeko zina ndi kucheza bwino;
• yosayambitsa ndi njira kuyezetsa ayenera kutsatira zomwe amakono a sayansi;
• bwana ayenera kupeza zinthu zogwirizana mzigawo mosalekeza;
• zonse ntchito mawunikidwe kudziwa zolakwika ndi kanthu yake;
• ulamuliro pa kugwilizana kwa zotsatira zimatheka pamafunika kukonzekera.

Cholinga, zolinga ndi njira za kasamalidwe khalidwe

Cholinga cha kasamalidwe khalidwe ndi yaitali kuganizira zofuna za ogula ndi zofuna za eni ndi ndodo ya mabizinezi ndi anthu onse. Chotsatira ayenera kuperekedwa motsata kwambiri ndi mfundo lonse.

Malinga ndi cholinga ndi kupereka zofunika khalidwe kasamalidwe vuto, sipangakhalenso mwachidule motere:

• mosalekeza kusintha kwa mankhwala khalidwe ndi kuchepetsa zinachitikanso mtengo wake (kuti ntchito mfundo ya kuwukonza zimayambitsa zolakwika, osati zotsatirapo zoipa zotsatira osauka);
• kuvomerezedwa chitsimikizo cha dongosolo khalidwe kasamalidwe kuti akulitse ogula kudalira kudalirika kwa Mlengi.

Mwatsatanetsatane khalidwe kasamalidwe kamba kuwerenga motere:

• Chiphaso okhazikika mwa zifukwa vuto zotheka ncholinga Kupha kwawo ndi zisachitike;
• kupereka antchito chidwi paliponse kusintha kuchuluka kwa khalidwe;
• kukhazikitsidwa kwa Ndondomekoyi yoyenera lathu;
• mosalekeza kusintha kwa mankhwala khalidwe chiyambi cha umisiri watsopano;
• zonse kuwunika apeza posachedwapa sayansi ncholinga ntchito yawo yopanga ndi kasamalidwe njira;
• wodziimira kafukufuku, kuwonjezera macheke wa ikuyang'anira matupi;
• akatswiri mosalekeza chitukuko ndi kusintha kwa chidziwitso m'munda wa kasamalidwe khalidwe pa mbali ya mutu, ndipo ogwira ntchito onse popanda yekha.

The Gawo la kasamalidwe khalidwe

Dongosolo khalidwe kasamalidwe ISO imasonyeza kukhalako kwa zotsatirazi Gawo:

• ulamuliro Quality ndi ntchito kuzindikira leni ofananira chikhalidwe cha mankhwala amene analongosola mu zolemba normative (n'zotheka ndi kuyeza ntchito mayesero choyezera, kuzipenya mu chilengedwe mumve);
• chitsimikizo chadongosolo - ndi ntchito zonse zimene zimaphatikizapo kugwilizana ndi zofunika zogwirizana zolimbana (ichi imakhudzanso ndondomeko kupanga, ndi ogwira utsogoleri, ndi zogula a zipangizo, ndi pambuyo-malonda utumiki ndi zina zotero);
• khalidwe kukonzekera - mndandanda wa miyeso kudziwa makhalidwe a chinthu tsogolo ndi kukonza pulogalamu yaitali kukumana magawo okhudzidwa (pano mulinso chizindikiritso ndi zogula chuma zofunika ndondomeko yopanga);
• abwino - ndi mwayi kuzindikira kuti akwaniritse kuwonjezeka zofuna za chinthu kupanga (monga izo zingakhoze bwanji ndondomeko, gulu, etc.).

m'madera Popular oyang'anira khalidwe

Pa nthawi, khalidwe kasamalidwe analandira yaikulu ongolankhula ndi othandiza chimango kuti Chili zinthu za amalanga ambiri. Kwa zaka zambiri, anakwanitsa kupanga ya kachitidwe, wotchuka kwambiri wa zimene muli zotsatirazi:

• ISO - mmodzi wa kachitidwe ambiri mu dziko. zopanda Aika ndi lathu la kampaniyo ndipo aliyense wogwira ntchito aliyense luso, omwe amasonyeza bwino mosalekeza aliyense subsystems lapansi.
• Total khalidwe kasamalidwe - ndi nzeru amene wabwera ku mchitidwe dziko mu Japan. Kwenikweni ake ndi kusintha zonse zitheka. Pankhaniyi, palibe mfundo zomveka ndi postulates, zomwe ziyenera kuperekedwa ntchito.
• Quality linapereka - mtundu wa mphoto, amene amalemekeza mabungwe amene afika bwino kwambiri m'munda wa ulamuliro khalidwe. zinthu zawo tiyenera kutsatira zofuna zonse mosavomerezeka. Pankhaniyi komanso ikufotokoza kuti bungwe la ulamuliro mkati.
• "Six Sigma" - njira yomwe cholinga chake ndi kusintha njira zonse kumalo a ntchito. Ndi Cholinga yake kudziwa mfundo iliyonse umboni, kudziwa zimayambitsa awo ndi kubweretsa dongosolo kwa boma mwake. Izi ndi zenizeni Zida zogwiritsira ntchito kuti amalola kuti konza ndondomeko kupanga.
• Taphunzira kupanga - mchitidwe limatanthauza kuchepetsa ndalama yopanga ndi imodzi kuonjezera amasokoneza. Akamanena za dongosolo kwagona kuti zinthu zonse ndi chuma ayenera kugwiritsidwa pa ntchito yokhayo cholinga cha ulimi wa mankhwala ku mapeto ogula zonse. Ngati kuwonjezeka kumwa chuma si bwino khalidwe la chotsirizidwa, iwo ayenera yantchito.
• Kaizen - ndi nzeru Japanese limatanthauza kudzipereka mosalekeza kusintha ndi yotithandiza akumufuna. Njira imeneyi mwadongosolo, amene akulengeza kuti nthawi zonse ayenera kupanga njira osachepera yaing'ono panjira bwino, ngakhale palibe mwayi kusintha lonse. M'kupita kwa nthawi, kusintha aang'ono awa zidzapangitsa kuti kusintha lonse (kuchuluka kwasanduka khalidwe).
• Best Machitachita - mfundo yokhudza kuphunzira ndi kugwiritsa ntchito zomwe kwambiri pang'onopang'ono kwa mabungwe amene ntchito pakampani ina.

anapezazo

Quality Management - ndi imodzi mwa ntchito zazikulu za ogwira ntchito iliyonse, lomwe lili lolunjika pa chinthu kukwaniritsa pempho la ogula ndi kuonetsetsa phindu pazipita. Mabungwe a padziko lonse apanga mfundo zoyenera zoti kampani pogwira ntchito yake. Opanga zifunika makamaka kuganizira zofuna za ogula. Mutu wa ogwira ntchito ayenera kukhala mtsogoleri, ozikidwa pa kanthu ndi mphamvu, koma pa nthawi yomweyo, antchito onse ayenera kukhala mu ndondomeko kupanga. gulu ayenera amaona dongosolo kwathunthu. kupanga zonse - ndondomeko limodzi. Kutenga zochita aliyense kasamalidwe zikhazikitsidwe deta enieni. Ndi pankhani ya kugonana ndi sapulaya, iwo zikhazikitsidwe mawu ndi matanthauzo opindulitsa.

kasamalidwe Quality mu kumalo a ntchito atapereka zingapo zofunika. Chinthu choyamba ndi kudziwa mndandanda wa zomwe imvera polojekiti mosalekeza. Payenera kukhala ndondomeko zodziwika bwino za Powunika momwe ntchito, komanso ndalama kukhazikitsa kugwirizana pakati pa iwo. Kulamulira ndondomeko kupanga kwa quality, m'pofunika kuganizira zomwe a sayansi yamakono, ndi zambiri mutu inayenera kukhala kwa tsiku. The Control Service ayenera kudziwa zolakwika pa chandamale zinakonzedwa ndi kusintha yake.

Zotchuka kwambiri padziko lonse analandira khalidwe dongosolo ISO 9000, limene limapereka malangizo ndi chitsogozo pa bungwe ndi kulamulira yopanga ndondomeko. Ngati ife kulankhula za Japanese kasamalidwe okwana quality, yekha ndiyo Utsogoleri wonse yanu kusintha ambiri m'madera onse. Quality linapereka - wotchuka mchitidwe yofunika podalitsa opanga zabwino makampani, ngati mankhwala awo ziyeneretso zonse zolimbana. Chotero dongosolo, monga "Sigma isanu", akuimira lathu la polojekiti zonse za chochitika kuti azindikire zolakwika ndi chilangizo awo yake. Mwachilungamo ambiri analandira Taphunzira. Malinga ndi lingaliro ili, zinthu zonse zilipo ayenera kwathunthu ntchito pa ulimi wa chomaliza mankhwala ndi zomvetsa kochepa. chidwi ndithu imatengedwa nzeru Japanese wa kaizen. Amakhala chakuti gulu nthawi zonse tiyenera kupanga njira osachepera yaing'ono kwa kuwongolera, kudalira zotsatira kuphatikiza za m'tsogolo. Ngati ife kulankhula za makhalidwe abwino, mtsogoleri ayenera kuphunzira ndipo phunzirani kwa mabungwe bwino kwambiri ntchito mu makampani.