Kuvomerezedwa chitsimikizo misonkhano. Lamulo pa chitsimikizo cha katundu ndi ntchito

Mu Russia, pali Ntchito zimene ayenera mbiri yabwino malinga ndi lamulo. Zikuphatikizapo ntchito zokhudza moyo ndi thanzi la anthu ndi katundu wawo. Funso nthawi Chilamulo "Pa chitsimikizo cha katundu ndi ntchito." Tiyeni tione mwatsatanetsatane kwambiri.

Services ndi matupi chitsimikizo

The zinthu za chitsimikizo anayambitsa mu nkhani iyi ndi:

• ntchito;
• mabungwe nsembe zawo;
• ogwira;
• ndondomeko kupanga;
• Quality Management System.

Mapangidwe a dongosolo la chitsimikizo ikuchitika malinga Malamulo pa chitsimikizo wozengereza mu Russia. Malinga ndi chikalata, ophunzira ake:

• State Standard;
• chapakati bungwe;
• VNIIS;
• matupi, certifiers, ndi Laboratories kuti alandira kuvomerezeka zoyenera kuchita malonda.

Mitundu ndi nkhani machenjerero chitsimikizo

M'malamulo Russian, pali madera asanu umene umachitika nthawi yomweyo mu ulemu wa misonkhano ndi ntchito. Zikuphatikizapo:

• kuwunika;
• onani zotsatira;
• ulamuliro anayendera.

Pakuti mtundu zakuthupi utumiki zambiri ndondomeko amatenda zinthu zotsatirazi:

• chitsimikizo proffessionalnykh luso ndi ulamuliro anayendera;
• chitsimikizo cha ntchito ndi ulamuliro anayendera;
• kanthu onani;
• chitsimikizo kachitidwe khalidwe ndi ulamuliro anayendera.

Chitsimikizo cha chikhalidwe chosaoneka ndi maso a ntchito zikuphatikizapo ziwembu monga:

• Ndondomeko mu ogwira ntchito ulamuliro anayendera;
• Chitsimikizo cha dongosolo la khalidwe la utumiki ndi ulamuliro anayendera.

Pali malamulo a chitsimikizo ntchito ndi misonkhano, komanso lamulo pa dongosolo GOST R mogwirizana ndi zolembedwa izi ndi amasankha miyeso kutero.

utumiki Features

Pamene kupereka kuunikila zina zimene zimakhudza ndondomekoyi. Ena mwa iwo ndi izi:

• chinthu akhoza kukhala munthu, ndi woyenera malo malire kuyezetsa;
• ogula amayamikira luso la akaimbeyo;
• Katswiri bwinobwino nthawi zina alipo kukhazikitsa ntchito;
• katundu utumiki zimadalira dera kumene anapereka.

Mabungwe opereka chitsimikizo

Pali mabungwe ambiri amene kupatsidwa ntchito chitsimikizo. Ena mwa iwo ndi izi:

1. Unduna wa Zamalonda.
2. Utumiki wa Transport.
3. Agency kwa thupi Culture ndi Tourism.
4. State Standard.
5. Rosbytsoyuz.

Malamulo

Chimango zolimbana ndi kukhazikitsa zochitika tichipeza mfundo ndi maiko akunja ndi dera, malamulo mwaukhondo ndi malamulo, komanso iwo amene ali ovomerezeka mwa ntchito yapadera.

Kuvomerezedwa chitsimikizo ntchito ikuchitika pa mfundo za ena, amene n'chakuti mfundo za chitetezo cha moyo ndi thanzi la munthu, komanso katundu wawo, malamulo zachilengedwe, njira zina kuona utumiki wa ndondomeko malamulo, ndi munthu wa luso WOPEREKA wake.

Kuchita khalidwe kulamulira akatswiri amene anawerengedwa mu State Register ya GOST R. Nthawi zambiri ikuchitika kumene utumiki amaperekedwa. Pa malo zotsatira zabwino za ndondomeko ya kalata ndipo nkhani chiphaso ntchito chizindikiro kutsalira. Ngati ziyenera ndi zoipa, wodandaulayu amalandira chigamulo pa kukana.

Mu kukhazikitsa ulamuliro anayendera ntchito amene ali chosaoneka ndi maso mu chikhalidwe, ogula ndi anafunsidwa mafunso kudzera mwa mafunso, kufunsa mafunso ndi njira zina. ntchito kawirikawiri udindo malo achitukuko, ntchito malonda, MOU ndi asangalatsi. Kuwunika makonzedwe ndi posakonzekera. Pafupipafupi pakati anakhazikitsa kuti amapereka chithandizo chitsimikizo.

Dongosolo loyamba kuti amawapatsa ndikafike m'madera monga:

• Kukonza ndi kusamalira zipangizo zamagetsi, makina ndi zipangizo zolinga magetsi banja;
• youma kuyeretsa ndi utoto;
• hotelo ndi kuyenda mautumiki;
• Catering;
• mayendedwe anthu.

I kwa kuwunika

kuwerengetsa aliyense ayenera kutsatira muyezo ena. Kusankha kwawo - izi ndi zovuta kwambiri kuti cholinga ziyenera. Taganizirani mmene funso limeneli ikugwira ku Japan. Gawo zachokera kufunika kwa ogula. Ife kusiyanitsa pakati:

• lamkati quality, amene ali kunja kwa munda wa view makasitomala;
• chuma, zomwe ogula amaona;
• wauzimu, amene ogula amaona;
• maganizo;
• zinapita nthawi ya utumiki.

Ndi njira imeneyi, ntchito ndi ntchito chitsimikizo Akuti ambiri molondola, ndipo nthawi yomweyo opangidwa ndi muyezo winawake.

Linavomereza mayiko muyezo ISO 9004-02, wakuti "Malangizo pa misonkhano amasonyeza" inakhala maziko a chitukuko cha standardization mkati mwa ntchito m'mayiko ambiri, kuphatikizapo ku Russia.

mbali Common pano ndi monga:

• kuyembekezera nthawi;
• kuphedwa masiku;
• chiwerengero cha ogwira ntchito;
• ogula chikhulupiriro;
• mayiko;
• aesthetics;
• ulemu;
• zofunika zina khalidwe.

mabungwe lonse

Nkhani za chitsimikizo cha katundu ndi ntchito amapezeka osati mtundu wonsewo. Pali dera ndi mabungwe mayiko kuchititsa njira zimenezi. Amadziwika Mwachitsanzo, bungwe monga kuyeretsa Mayiko European Techcenter. Iye akugwirizira chitsimikizo makampani Dutch, Switzerland, Belgium ndi mayiko ena. Mabungwe ena amadziŵika:

• International Association wa Insurance Social;
• Association Loona za galimoto zokopa alendo
• Universal Keyala Union;
• The World Tourism Organization ndi mabungwe ena.

Pomaliza

Malinga ndi zomwe boma mu 2000 ndi bizinesi kwapita mu dera misonkhano 70%. Ndipo tsopano anthu awa watupatu ngakhale apamwamba. Kuti tichite zimenezi, msika amakhala ndi mpikisano mkulu ndi kuwonjezeka kwambiri chiwerengero cha mtundu womwewo wa ntchito. Motero, khalidwe zimadalira kutithandiza kuona kuti mpikisano. Choncho, chitsimikizo cha ntchito amakhala n'kofunika kwa kuonetsetsa kugwilizana ndi mkulu miyezo ya utumiki.