Chitsanzo cha funso lotseguka mu malonda. Kodi kufunsa mafunso ndi kulankhula ndi kasitomala

Open funso - ichi ndi njira imodzi yodalirika zambiri. Munthu mafunso lofuna yankho lofotokozera zambiri kuyamba ndi mawu akuti: "... amene", "zimene ...", "momwe ..." "... chifukwa", "zingati ..." "chifukwa chimene ... "," mukuwona bwanji ... "

mafunso Open - imodzi mwa njira zabwino kwambiri kudziwa mlendo amenyeni kucheza. negotiators odziwa ntchito mafunso oti afotokoze kuti "kulankhula" anthu amanyazi komanso amantha. Aphunzitsi zambiri ntchito mafunso lofuna yankho lofotokozera, ntchito ndi ana kapena ophunzira-alendo.

Funso lofuna

Kumvetsera yankho lanu, odziwa Anzawo mwadala akudzidziŵikitsa mu zina boma maganizo, nalola makasitomala angathe kumva wotsutsana waukulu mu msonkhano. Monga mmene kumapeto, wosadziwa munthu, pokhala zikachitika, kutaya mutu wanu komanso kudziwitsa chipani zina zimene sanakonzekere.

Zikatero, ngati mmene si akwaniritsa, munthu kufunsa mafunso, kuyesa wina wa kulankhula ndi kasitomala - akuchita chilichonse chimene angathe kuti kukhumudwa monologue kumayambiriro kwa kukambirana ndi.

N'chifukwa chiyani anthu kufunsa mafunso oti linatha?

mafunso Open - njira yachidule yomufunsira ndi kuphunzira zolinga zenizeni galimoto mnzake. Kufunsa lamanja mafunso oti inatha - mtundu wa luso mbuye kuti akhoza kugwiritsidwa ntchito ngati chidziwitso ongolankhula ikutsimikizidwanso pa zaka zambiri mchitidwewu.

Pa msonkhano woyamba, wogulitsa amayesetsa delineate bwalo zinthu interlocutor ndi kulenga zinthu kukumana ndi zobetchera. An negotiator odziwa amakwaniritsa ichi pofunsa mafunso monga: "Kodi mukuganiza kuti zingakhale zothandiza kwa iwe ..." "Kodi inuyo chidwi pompano?", Komanso nsembe kasitomala kubwerezanso mayankho awo, popanga iwo mu mawonekedwe a mafunso Mwachitsanzo "Bwanji inu ...?" "Ndipo ngati inu muyesera kutero ...?"

Kumvetsa mmene adzakwaniritse wogula anazindikira cholinga Wogulitsa kumuthandiza kusankha bwino, kufunsa mafunso: "Kodi inuyo mumamva bwanji mukaganizira kuti," kapena "Kodi inu mukuganiza bwanji?" Ndipo ngati kukayikira makasitomala, zimayambitsa kukaikira kulongosolerana ndi mafunso: "chiyani inu nkhawa? "" Kodi inu kukayikira izo? "kapena" Kodi pasakhale chotchinga? "

Zitsanzo za mafunso lotseguka

"Pa nkhani imeneyi, panali zimenezi?".

"N'chifukwa chiyani mukuganiza kusankha kwanu ndi yolondola?".

Mwina munthu inadzera chitsanzo chotsatirachi funso lotseguka. The malonda a mtundu wa mafunso: "? Mavuto mukhoza kuthetsa ndi kugula mankhwala Kodi" ogulitsa ntchito mu sitolo, amayamba kufunsa. Koma ntchito zawo yogwira akatswiri pa nkhani za malonda mwachindunji, amene ali ndi chidwi mu mgwirizano yaitali ndi kuyesetsa kupeza njira kupambana chidaliro cha kasitomala chitsimikizo.

Nazi zitsanzo za mafunso oti afotokoze zambiri anafunsa ogulitsa:

"Kodi mukuganiza kuti kupeza izi adzakuweruza phindu pazipita?"

"Ndi liti pamene unayamba kumva za mwayi uwu?"

"Kodi kodi inu munazindikira?"

Chitsanzo china funso lotseguka mu malonda, ndi funso monga ili: "Kodi chifukwa chiyani mukuyembekezera" Atsegula kwa wogulitsa mwayi woonetsa lonse osiyanasiyana mankhwala kuyembekezera kasitomala, ndi kasitomala amalola kusankha bwino.

Musanapite ku msonkhano ndi kasitomala, wogulitsa kuganizira mafunso ati Yesu anafunsa, ndi ndondomeko.

Kodi kuyamba kucheza

Mutu umenewu ndi nkhawa ndi pafupifupi newbie amene wadzipereka kudzipereka kwa munda wa malonda: "Kodi kufunsa funso kwa munthu amene sakufuna kumvetsera kwa ine"

Wodziwa negotiator amagwiritsa ntchito mafunso lofuna yankho lofotokozera nyaze kumvetsa bwino zofuna za makasitomala. Pofunsa mafunso, iye amayesetsa:

• mawu chinali bwino kwambiri. Funso Mwachidule, m'pamenenso kuti ayankhe zambiri;

• Kukambiranako sabwerera mu kufunsidwa ndi. Afunsidwa mu mawonekedwe omasuka, m'posavuta kuti amveke.

Kumene, wogulitsa ayenera kudziwa mmene kufunsa mafunso. Pali milandu pamene wogulitsa theoretically savvy woyamba, podziwa ndendende mmene kufunsa funso, funsani ndi akulephera. Ichi ndi chifukwa ambiri mwa anthu obwerawa sanamvepo chiganizo chilichonse kumapeto a liwu wolankhulayo mosavuta, zikumveka ngati mawu a choona. Pamene mawu otsiriza a mawu, iye anati, mawu ake likutuluka, mawu akuti lonse zikumveka ngati funso.

Kwathunthu akupanga interlocutor ndi Ogulitsa, mvetserani mayankho ake, mwina, mfundo, kukhala chete, kusonyeza chidwi yekha kuvomereza kumwetulira, kugwedeza, kapena kugwiritsa ntchito otchedwa "chinenero thupi."

Kumva yankho osagwira, amene sapereka mpata woti zakukhudzani kasitomala, ndi wogulitsa odziwa sadzakhala mantha, ndipo anapitiriza kusonyeza chidwi kudzera nkhope, kugwedeza ndi manja, potero yolimbikitsa latsopano kasitomala akufuna kupereka yankho mwatsatanetsatane. Tikukambirana ndi wogulitsa malonda imayang'anira manja a interlocutor lapansi. Chifukwa chiyani? Izi - pang'ono. Ndipo tsopano - za malamulo a kumvetsera yogwira.

An womvera yogwira Kodi tisasokoneze kasitomala, koma nthawi zina akunena mawu ngati: "Inde," "Zikumveka" ndipo anawauza mosapita zonse kuti sanamvetsetse, pogwiritsa ntchito mafunso lofuna yankho lofotokozera.

Monga mmodzi wa njira lomvetsera yogwira , mavenda ambiri amagwiritsa ntchito njira zotsatirazi: asamabwereze mawu onenedwa ndi kasitomala ndipo perekani, imene mulling mapazi awo wotsatira, ndipo pa nthawi yomweyo kupereka makasitomala kuzindikira kuti maganizo ake chidwi naye. Pali milandu pamene novice wogulitsa wakwiya kasitomala kuti anali tcheru zokwanira kwa iye.

CHINENERO cHAMANJA

Ngati anthuwo anawoloka manja ake - adatenga malo kumbuyo. Chotero malo ayenera kuonedwa ngati mbendera: ". Tiyeni amasintha phunzirolo"

Ngati gwero ndi pang'ono wopindidwa mu njira ya woyankhula - iye ndi chidwi kwambiri kucheza.

Ngati wogula oyembekezera pochosyvaet ndevu (chibwano), fiddles chinthu chilichonse kapena Pochotsa magalasi - amapanga chisankho.

Ngati kasitomala ali bwino - ndi lotseguka kwa kukambirana ndi kukhulupirira wogulitsa.

Ngati munthu slouches - lodzala ndi kudzichepetsa ndiponso akufuna kusangalatsa munthu winayo.

Ngati kasitomala absently pogogoda ndi chala chake pansi kapena mpando mwendo, basi atamukoka chinachake kapena kudina cholembera - anali nazo.

Ngati thupi kumvetsera ndi kufalitsidwa kwa chitseko kutsogolo - izo zikuyembekezera nthawi yoyenera kunena tiwonana ndi kusiya.

Ngati munthu yokutidwa pakamwa pake ndi manja ake nayang'ana wokamba mbuyomu - Iye sakufuna kukambirana nkhani inayake.

Monga si koyenera kuchita kucheza

Wogulitsa ambiri amakhulupirira kuti m'kupita kwa msonkhano ali ndi pazipita kuchuluka kwa nthawi kuthera kuti Pofotokoza ubwino wa mankhwala zimaperekedwa. Koma za chuma sikubweretsa ndikupeleka.

Chinanso kulakwitsa novice wogulitsa ndi kuti pofuna kuyankha mafunso onse kasitomala timatha makasitomala kulamulira zotsatira za iwowo.

mafunso cholakwika lotseguka

"Inu mukufuna ndalama zanu?" - chitsanzo Kalanga funso lotseguka. Mu malonda ndi udindo wofunika kwambiri ndi ankaimba ndi mawu olondola. Ngati funso molakwika kuika, malonda oimira sadzakhalanso kulamulira zinthu ndi kutaya kasitomala.

Kupanga malonda - njira kuti aziona zikuchitika. Manager kapena munthu kufunsa mafunso, Mzimuyo malangizo a njira ya zochitika ndi mnzake - izo mwa njira zina mwakwera amene amayenda mu dera limene bwana anasankha.

"Kodi mukuganiza kuti moyo wanu bwino?" - chitsanzo china Kalanga funso lotseguka. Mu malonda a mitundu yosiyanasiyana ya mafunso kukuthandizani kukwaniritsa zotsatira zosiyana ndi wogulitsa malonda, amalola wogula angathe kulankhula pa mitu umboni, tikungotaya nthawi yawo.

zokambirana yoyenera

Kukonzekera zokambirana anakumana malonda reps kuyamba ndi zolinga atakhala mwachitsanzo, kusankha zomwe za wogula angathe m'pofunika, ndi momwe angathe kutenga.

Chiyambi cha zokambirana - Ndipotu, kutolera mfundo, amene analandira, wogulitsa angachititse kuti nkhaniyo. Opusa malonda oimira zangati - mmalo mokhala kufunsa kasitomala kuthekera za zosowa zake, kulola ndekha kumufunsa mafunso.

The wogulitsa simungathe kuyamba kufunsa mafunso, kuti tipeze malo umachitika ndi wogula oyembekezera, ngati zopempha wamba antchito ndi mutu ndi zosiyana kwambiri ndi mzake.